Support

Support

Help with delivery orders, identification, payments, and product information.

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Before ordering

Enter the exact delivery address to confirm serviceability before placing an order.

Review product size, available potency details, price, fees, tax, payment method, and timing before checkout.

At delivery

Have a valid government ID ready. Delivery may be refused if age, identity, address, payment, or safety requirements are not met.

Do not ask a driver to leave cannabis unattended or deliver to someone who is not eligible to receive it.

Order help

Contact support as soon as possible if an address, payment, or order detail is wrong. Changes are not guaranteed after acceptance.

Cancellations, refunds, adjustments, and failed deliveries depend on order status, payment method, and applicable rules.

Product questions

Product pages show potency, testing, batch, lab, or COA details only when that information is available.

If an ingredient, allergen, or testing detail is not listed, contact support before ordering.